Fig.11 – Installation successful window; Connecting to the UCL VPN. Open Cisco AnyConnect by going to Applications Cisco Cisco AnyConnect Secure Mobility Client from the Finder or by searching 'Cisco AnyConnect' from Spotlight (command + spacebar) In the server address box (Fig.7), enter vpn.ucl.ac.uk and click Connect. Download and open one of the following, depending on your operating system: AnyConnect for Mac OS 10.14 (Mojave and earlier) AnyConnect for Mac OS 10.15 (Catalina) AnyConnect for Mac OS 11 (Big Sur).
It has come to our attention that macOS 11.0 apparently has a bug in the new Network Extensions framework that is causing kernel panics in applications that use this feature, including CrowdStrike Falcon and Cisco AnyConnect, among others. The bug has reportedly been fixed in macOS 11.1, which is currently in beta and is being tested by OIT Device Engineering with positive results so far.
In the meantime, due to these issues with mission-critical software, the Duke IT Security Office and OIT Device Engineering request that systems *not* be upgraded to macOS 11.0, waiting instead until the release of macOS 11.1. If you have already upgraded to macOS 11.0 and are experiencing difficulties with either of these applications, this is unfortunately to be expected as part of the “early adopter” experience.
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Currently, our best advice is to not upgrade to macOS 11.0 on production devices, waiting at least until macOS 11.1 is released and only installing macOS 11.0 on test devices. Zoom boom forklift. Please reach out to OIT Device Engineering for assistance via the “Device Engineering – OIT” ServiceNow queue if you need assistance with trying to work around these issues.
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Thank you.